What we collect
We may collect the following information:
- name & surname
- contact information including email address, identity number and contact numbers
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.
- You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our products and services.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- in relation to the sale and delivery of Goods;
- to contact you regarding current or new Goods or services (provided you have consented to receiving such marketing material);
- to inform you of new features, special offers and promotional competitions (provided you have consented to receiving such marketing material); and
- to improve your experience on our Website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us.
- Expert will not use your personal information for any purpose (other than as stated above) without your express consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is:
- required in order to comply with applicable law, order of court or legal process served on Expert; and/or
- disclosure is necessary to protect and defend the rights or property of Expert
We will be entitled to disclose your personal information to those of our employees and/or third party service providers who assist us to interact with you via our Website or email, for the sale of Goods or when delivering Goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently. We will ensure that all such employees and/or third party service providers having access to your personal information and other details keep it private.